Add additional columns to Hard Bounce Lists from RENXT Email

  • Roland Palmer
  • Feb 26 2021
  • Attach files
  • Holly Salisbury commented
    November 22, 2023 08:31

    Agreed. We need the ability to pull off hard and soft bounce lists. The painstaking and incredibly time consuming manual process of opening each email individually and then each constituent record individually to identify the bounce type is untenable.

    It seems like a real oversight that you can’t pull off these lists – the system must have some sort of list to know which people/addresses not to send the emails to, and it calls it a blacklist for hard bounces. Very frustrating indeed. NXT email functionality is not up to scratch and lacking vs. the competition.

  • Sue Christensen commented
    February 28, 2023 20:33

    Agreed - if these additional columns were available to export we could then do a global change in database view to add comments and uncheck the primary email box


  • Roland Palmer commented
    February 26, 2021 16:34

    Additional details in the PDF attachment.