Marketing/Email needs to have the capability to add emails from individual relationship records, especially (at least) the spouse
Currently Marketing/Email only emails the constituent's email. Since your data structure employs putting the spouse in as a non-constituent, there needs to be the same mechanism that exists in Online Express to also email the relationships of the constituent. I realize there are various ways to "force" it by putting spouse information in the constituent's record, but that has its own issues -- especially since you have the functionality in Online Express.
See Case 017076913 for more details.
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Scott Sekerke
- Feb 28 2019
- Reviewed: Voting Open
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- +20
Related ideas
We need this idea desperately. We cannot use the Marketing/email if we do not have the capability to email to both the Bio1 and especially the spouse that are on one record. We need the same functionality on this with the relationships as on online express. Thank you
It's one of the major barriers to adoption of web view email for my org that we wouldn't have a way to send emails to multiple contacts at an organization.
We need this desperately
I support this idea. It will be so helpful to be able to add the email of an individual who have a relationship with a corporation for MRKT purposes.
We're moving to RE NXT in February and have non-constituent spouses on constituent records. We just found out that RE NXT Email Temapltes do not allow us to include non-constituent emails. We absoluetly need this capability or else we're going to have 'spin-off' non-constituent spouses to be constituents which is quite involved.
I voted for this Idea & would like to lobby for votes on another Idea:
Expand RENXT EMail Marketing to Include Primary Contacts for Organizations
The ability to email relationship types doesn't solve the issue of not being able to email contact types on org records. This works wonderfully in Mail, this functionality needs to transfer over to email communications.
Please help by voting on the Idea:
Expand RENXT EMail Marketing to Include Primary Contacts for Organizations
Thanks!
Yes this is VERY inconvenient for us. We have household, not individual records. We cannot mail to all of the parents at our school right now, only one per household.
Please add this! We do not want to add many of the relationships as constituents. We just want the email to reach them!
While I checked the KnowledgeBase for a solution to this, I did not check the Idea Bank. FYI, I just noticed the same issue in the idea RENXT-I-1669 from August 2018. Sorry about the duplication.