Ability to send to multiple e-mail address types INCLUDING spouses in RE NXT.
We recently discovered the ability to send e-mails to constituents PLUS relationships attached to the record (including spouses!) in Online Express. But it turns out there's still no way to send an e-mail to both constituents and spouses in RE NXT unless they have their own separate record. In order for us to be able to use the marketing e-mail feature in RE NXT, we need to be able to select multiple address types (primary, work, etc.) and include spouses.
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Guest
- Jul 13 2020
- Reviewed: Voting Open
Related ideas
Since Blackbaud charges for the quantity of constituents, we limit adding spouses as constituents. However, a lot of times both spouses want to receive the communications so it would be helpful to be able to have the NXT emails sent to non-constituent relationships. Or at least those coded as the Spouse.
I end up sending the email twice -- once to the preferred email, and then a second time to Spouse email. I cannot make separate constituents of these people! Why not just have a check box of the various email types and voila!
This is also helpful on organization records where multiple executives for a company may not have individual records. Come on BB!