Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit RENXT-I-1669 Email Relationships especially the spouse and non constituents.

Ability to add spouses to marketing emails in NXT Merged

We often have both spouses who would like to receive our enews and other emails but don't necessarily need or want to create a constituent record for everyone. We'd like to be able to include those spouse emails to a marketing email list. And even when the spouse does have their own record, we have to pull the list we want to email, export the list with heads of household separate and create a new query using the constituent ID's of both spouses. Quite a work-around.

  • Jennifer Adams
  • Jul 15 2020
  • Reviewed: Voting Open
  • Susan Rockwell commented
    25 Jun 14:29

    YES! If Blackbaud is planning to shut down Online Express in summer 2027, they MUST MUST MUST implement this before then. We cannot have every organization contact and spouse have a full constituent record without really gumming up our snail-mail mailing list and other operational procedures. The ONLY reason we still use OLX is because of this feature and it will be a disaster for us if this is not implemented before OLX goes away.

  • Martha Barbary commented
    28 Jan 19:25

    PLEASE. Having to send 2 emails for every one email, so spouses can get the email as well, is annoying extra work. I can't believe this original idea was from 2020 and this STILL hasn't been implemented.

  • Jessica Smith commented
    August 28, 2025 14:39

    Since Blackbaud charges for the quantity of constituents, we limit adding spouses as constituents. However, a lot of times both spouses want to receive the communications so it would be helpful to be able to have the NXT emails sent to non-constituent relationships. Or at least those coded as the Spouse.

  • Amy Sonnenberg commented
    March 31, 2025 14:56

    This. Please. What a PITA it is to always have to come up with a workaround.

  • David Holliday commented
    October 07, 2022 23:02

    This should be implemented right away