We would like to send emails to both the head of household and the spouse even if only one person is captured by the query. This functionality is in Online Express but not RE NXT.
YES! If Blackbaud is planning to shut down Online Express in summer 2027, they MUST MUST MUST implement this before then. We cannot have every organization contact and spouse have a full constituent record without really gumming up our snail-mail mailing list and other operational procedures. The ONLY reason we still use OLX is because of this feature and it will be a disaster for us if this is not implemented before OLX goes away.
The Household management feature is a big part of how we manage records because it aligns with how our donors give and interact with us (many many many of our donors give jointly as a couple) so not being able to email the spouse without basically doubling our number of constituents would be a big headache for our small team.
I end up sending the email twice -- once to the preferred email, and then a second time to Spouse email. I cannot make separate constituents of these people! Why not just have a check box of the various email types and voila!
Yes! Our database uses households to organize constituents. In RE Online Express you could build a query to use as an email list and select the option to include the Head of Household and the spouse record, too! This needs to be a function in NXT email, as well!
THIS IS ABSOLUTELY NECESSARY!!
YES! If Blackbaud is planning to shut down Online Express in summer 2027, they MUST MUST MUST implement this before then. We cannot have every organization contact and spouse have a full constituent record without really gumming up our snail-mail mailing list and other operational procedures. The ONLY reason we still use OLX is because of this feature and it will be a disaster for us if this is not implemented before OLX goes away.
The Household management feature is a big part of how we manage records because it aligns with how our donors give and interact with us (many many many of our donors give jointly as a couple) so not being able to email the spouse without basically doubling our number of constituents would be a big headache for our small team.
I end up sending the email twice -- once to the preferred email, and then a second time to Spouse email. I cannot make separate constituents of these people! Why not just have a check box of the various email types and voila!
Yes! Our database uses households to organize constituents. In RE Online Express you could build a query to use as an email list and select the option to include the Head of Household and the spouse record, too! This needs to be a function in NXT email, as well!
Yes, please! I have a husband and wife who both want their own emails but they share the same record in RE.