Email Relationships especially the spouse and non constituents

There wasn't a category for this idea so I just selected lists (because it seems mostly related to it). I just got the marketing email function in NXT and was fooling with it.  It looks like it's going to be great for us but I did notice that you can only email the primary email address on the primary record holder.  I need to be able to email relationships too, specifically the spouse as well as contacts on organization records. 

  • Matthew Nareff
  • Aug 27 2018
  • Reviewed: Voting Open
  • Attach files
  • Guest commented
    10 Sep 15:56

    I work at an all boys school and we would love for NXT to give us the ability to email spouses. Our primary constituents are our alumni and we are working hard to engage all individuals (spouses included) who support our organization. Being able connect with spouses in email communications would allow for better-targeted engagement points. Thanks!

  • Guest commented
    10 Sep 14:22

    Our school would greatly appreciate if NXT could provide the ability to email spouses who do not have their own constituent records. From a school communication standpoint, this functionality would be extremely valuable, as there are several important communications that we would like to share directly with spouses, even when they are not listed as separate constituents.

    Having the ability to include spouses in relevant email communications would help ensure that important school information reaches all appropriate family members and would make our communication process much more efficient.

    We believe this would be a valuable enhancement to NXT and would greatly appreciate your consideration of this feature.

  • Kristie Robertson-Coyne commented
    10 Sep 13:14

    We would appreciate it if NXt had the capability to email to spouses, who do not have their own constituency records. As a school we would like the ability to include them in several email communications.

  • Elizabeth Roach commented
    10 Sep 12:13

    As a school, it would be beneficial to have the ability to email spouses and other relationships within NXT. Spouses often do not have their own constituent records, yet we frequently need to send information to both the primary constituent and their spouse or other non-constituent relationship. We would appreciate the capability to send emails through NXT to both constituents and non-constituent relationships.

  • Guest commented
    10 Sep 01:46

    This would be a really helpful enhancement for our team. We often have spouses or other relationships who do not have their own constituent record, but who should still be included in certain communications. Being able to email these non-constituent relationships would help us reach the right people without having to create unnecessary constituent records simply for email purposes.

  • Aileen Gonzlaez commented
    09 Sep 12:24

    In our records spouses do no have their own constituent records. However many times we would like to include them in emails. It would be very useful to have the ability to send emails to non constituent relationships. In RE through online express we have had that ability. Is there any way to make this happen?

  • Jessica Smith commented
    August 28, 2025 14:41

    Since Blackbaud charges for the quantity of constituents, we limit adding spouses as constituents. However, a lot of times both spouses want to receive the communications so it would be helpful to be able to have the NXT emails sent to non-constituent relationships. Or at least those coded as the Spouse.

  • T T commented
    July 15, 2025 20:15

    Both the primary and the relationship contact information is needed. Some primary contacts are not as active as their 'relationships' or 'spouses,' and it's very inconvenient that we can't currently include them in our static query contact list.

  • Blair Pippin commented
    April 14, 2020 18:44

    Yes, we have the same problem. Often, the primary email is info@businessname whereas we need to work with the employees who are Relationships. Right now, you have to go to database to pull the query. There need to be more email options available within NXT.

  • Mary DePalma commented
    October 08, 2019 12:17

    We specifically need to have the spouse email available to send to, as we have household records. Each parent at our school, for example, should receive all of our emails. It would be perfect if we could upload an excel list of emails to send to. Or, at the very least, be able to send to  the spouse record.

  • Jen Theis commented
    September 09, 2019 13:51

    I really can't use this email package without going through all my constituents and adding a spouse email on the primary record holder.  Please add the relationship option like in OLX

  • Rene Rosengren commented
    June 06, 2019 13:36

    Hi Matt, I created Idea to ask specifically for the ability to include Contacts on Org Records, just as we are able to do for mailings. Here's my Idea, if you'd like to vote: View idea

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