Allow webview Marketing Emails to show if bounces are hard or soft, as database view provides

We can't revise our database with the bounced email information provided when send out an email via the webview. We need to know if the bounces are hard or soft so we can revise our constituent record. The database view allows for that

  • Guest
  • Nov 24 2021
Email
  • Attach files
  • Holly Salisbury commented
    November 22, 2023 08:30

    Agreed. We need the ability to pull off hard and soft bounce lists. The painstaking and incredibly time consuming manual process of opening each email individually and then each constituent record individually to identify the bounce type is untenable.

    It seems like a real oversight that you can’t pull off these lists – the system must have some sort of list to know which people/addresses not to send the emails to, and it calls it a blacklist for hard bounces. Very frustrating indeed. NXT email functionality is not up to scratch and lacking vs. the competition.

    Attachments Open full size

Related ideas