See list of hard bounces in workflow email

If you use a workflow to send out an email there should be an option to view the list of people emailed, hard bounces and unsubscribes. That way we can make sure our database is up to date with bad emails and such.

  • Stephanie Clark
  • Sep 28 2020
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  • Holly Salisbury commented
    November 22, 2023 08:31

    Agreed. We need the ability to pull off hard and soft bounce lists. The painstaking and incredibly time consuming manual process of opening each email individually and then each constituent record individually to identify the bounce type is untenable.

    It seems like a real oversight that you can’t pull off these lists – the system must have some sort of list to know which people/addresses not to send the emails to, and it calls it a blacklist for hard bounces. Very frustrating indeed. NXT email functionality is not up to scratch and lacking vs. the competition.

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