No Valid address when marking "do not mail"

NXT now has a banner at the top when you mark an address as "Do not mail" it adds in DBV "no valid address" that is not new, but adding a new yellow banner at the top of NXT is.

We will mark an address as Do Not Mail if they've asked not to send them mailings, the address IS Valid, they just don't want mail. I'd like to have a way to bypass this or click a box in NXT to clear the banner that says "No valid address" as the address is still valid. We use Solicit codes of "Remove from Mailings" to make sure they don't get mail. But we have staff looking for new address, when the address is still valid.

  • Guest
  • Aug 8 2024
  • Reviewed: Voting Open
Constituents
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  • Emily Marshall commented
    01 Aug 14:48

    Yes, 'No Valid Address' and 'Do not mail' marked on a particular address are used differently.

    'No valid address' means we don't have a good address at all for the constituent. Whereas marking a particular address as 'do not mail' means that we don't want that address to come up when using Address Processing.

    What would be good is, when we DO mark 'No valid address' that the system marks all the addresses on file for the individual as 'do not mail' - So it would be handy if the current situation was reversed.

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  • Emily Marshall commented
    01 Aug 14:46

    Yes, 'No Valid Address' and 'Do not mail' marked on a particular address are used in differently.

    'No valid address' means we don't have a good address at all for the constituent. Whereas marking a particular address as 'do not mail' means that we don't want that address to come us when using Address Processing.

    What would be good is, when we DO mark 'No valid address' that the system marks all the addresses on file for the individual

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