It is part of the legal rules for Gift Aid claims that Constituents have a valid address. So we use the RE7 Bio 1 tick-box as part of the appropriate mark-up for a Constituent record. But when reviewing returned Appeal mailings, it's easiest to use NXT to get a feel for the appropriate edits to make to the Constituent record. Currently, records marked with "Has no valid address" don't show up as such in RE7 - literally no clue at all!
It seems to be happening automatically and I don't know how
Hoping this gets added soon! It definitely causes confusion when you have some team members using NXT and others using database.
Agreed with all previous comments - this is definitely needed. Users should be able to easily view on NXT constituent records if a constituent has a valid address or not.
Absolutely a necessary feature to add to NXT! Lists for direct mail are USELESS without the ability to filter out constituent records with a known inability to receive mail. Additionally, this is a must have for database maintenance. It seems a lot of that aspect has been forgotten in this version.
So this still hasn't been implemented..? Unbelievable
This is an important feature to have added.
This feature needs to be added
This should be automatic or virtual - not requiring manual update.
Wow, wow, wow, this still isn't a thing?! Unbelievable. We were using NXT lists to have volunteers mail out some handwritten birthday cards. My assumption was the default was to not include no valid addresses in lists like it is with deceased and inactive, but nope! After we got a few returned we realized this was not the case! I really can't believe you can't filter out no valid address in lists.
This has been frustrating. Although it doesn't completely solve all the issues, I did recently discover (by chance!) that in RENXT if you mark any address as both "primary" AND "do not mail", it will automatically update the record in database view to add a check to "No valid addresses."
Likewise, if you add a new address in RENXT to a record that previously had "no valid addresses" checked, AND you are sure to mark that new address as primary (the green star), then "no valid addresses" is automatically unchecked in database view.
I've noticed that if the green star is on a completely blank address ("address block left blank"), those are also consistently marked "no valid address" too, unless you go in and edit the address. So, if you add a new constituent in RENXT but do not include an address, the "no valid addresses" box will be checked in RE database. Unfortunately, that is not the case if only the zip code, state, or city only is added so you have to go back to database view to mark those OR mark the incomplete address as "do not mail." I hope this helps somebody else like it did me when I discovered it!
The fact that "no valid address" is STILL not availavle in RE NXT (Insights or lists) is crazy indeed! Open voting since 2016 and sveral hundred votes and other similar ideas posted is even crazier.
Oh gosh, here I was thinking that I could easily create an automatic email workflow to donors whose mail has been returned... but to learn you can't see "no valid address" in RE NEXT? CRAZY!
6 years Blackbaud....we've been waiting for this. Its time to just fix it! We shdnt have to create workarounds for your software, as it causes us to look elsewhere at other products that do what we want, and fix issues/suggestions that are requested....is LESS then 6 years. Seriously...
Why has this not been fixed? This is causing major issues between database view and NXT.
I can't believe the date on this post and it still hasn't been incorporated...Come on Backbaud.
Really surprised to look for this today in the web view and not see it available! This really should have been added at the same time as "mark as requests no email" to be honest.
When I clean up addresses from returned envelopes, I have to have both nxt and database view open because nxt doesn't tell me if a constituent has no valid address.
5 years on and still no fix for this?
This is a serious issue because we are unintentionally leaving people out of mailings due to a design flaw in webview
This must be addressed!