Event Registration Constituent Matching Upgrade

We are generating a ton of duplicates with constituents signing up for events. The matching algorithm doesn't seem to be doing what it's supposed to be doing. Can we please get this feature upgraded?

  • John Mohnaskay
  • Apr 19 2023
Events
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  • Sunshine Reinken Watson commented
    13 Sep 16:28

    Please also see idea 7111, 7053, and 2743

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  • Karen Diener commented
    May 25, 2023 14:08

    Not only a lot of duplicates, but detrimental changes to existing constituents. A client of mine recently tested an event registration form and the Dean of School's constituent record was changed because the algorithm interpreted a perfect match. Imagine if it had happened in a non-controlled situation, and how impossible it would be to correct it?

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