Improving Efficiency at the Registration Table - Filtering/searching Participant options from the Attending list

https://renxt.ideas.aha.io/ideas/RENXT-I-3174

We are experiencing challenges with participant management during event registration with the Event Module. While we can navigate back to the main Event page to access Participant Options (e.g., selecting a Team Name), this process is time-consuming and inefficient at the registration table.

Our main concerns are:

  1. Lack of Ordering Options: We cannot sort participant options in a way that makes selection faster. While I have tried manually organizing them before an event, this is a long process and has even caused system crashes.

  2. Switching Between Lists: If an attendee arrives and we need to search their name, it takes time to switch between the Attending list and the Participant Options list.

Given the fast-paced nature of the registration table, we need a more streamlined and accessible solution. Is there a way to improve this workflow, such as sorting options more efficiently or reducing the number of steps needed to access participant details?

Thank you for your help!

  • Tania Pinard
  • Feb 21 2025
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