Automated recurring gifts on hold should not create $0 gifts, the recurring gift should be on hold until made active again.

There is no need for a $0 gift when a monthly donation is on hold. This impacts reporting and is unnecessary data. The gift has been put on hold to avoid it being charged until made active again, so there is no need for a $0 gift

  • Guest
  • Dec 16 2022
  • Reviewed: Voting Open
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  • Elizabeth Johnson commented
    14 Aug 10:23

    Perhaps more embarrassing than misspelling the word embarrassing! 🤦‍♀️

  • Elizabeth Johnson commented
    14 Aug 00:16

    I whole heartedly agree. It is a courtesy to the donor to put the recurring gifts on hold. Having to deal with a credit card gift each month, or whatever the interval is unnessary work that creates an unnecessary gift. I have to wonder if it shows up on their credit card transactions. That would be embarrasasing.