Update Automated Recurring Gift Schedules

It would be super great if we could update/make changes to automated recurring gift schedules. All of our recurring donors sign up using NXT forms. We have a donor who clicked weekly for her schedule by accident instead of monthly. We have no way of changing that on our end, which creates an extra burden on the donor.

  • Noelle Davis
  • Aug 26 2021
Gifts
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  • Guest commented
    September 27, 2021 19:34

    Yes, this feature would be very helpful. Without the ability to update it, we need to ask for payment information again. There is the risk of not being able to connect with them again and also inconveniencing them if they need to change the process date.

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