Addressee and Salutation are not in the merge fields you can select in the emails at this time.
We’ve gone to the trouble of setting up in preferred manners of salutation for our constituents in RE7 (now the database view) and don’t really want to duplicate our work. When sending marketing emails in RE NXT, the first name or nickname are the closest but not quite. How about merging the preferred salutation for those who don't have a nickname?
-
Guest
- Nov 24 2020
- Reviewed: Voting Open
Related ideas
This is so important, we also go through the trouble of setting up the donors preferred salutation, only to not be able to use it!! E-Mail marketing is useless for us, so annoying you still have to pay for function you can't even use because they lack some details.
Agreed! We have many donors who have a primary email for communications, but we want to make sure we address them both (John and Jane) as we do in every other communication we send them.
Yes, please. Without including the Primary Salutation field, using the marketing email functionality is pretty much useless for me, as we don't distinguish whose email is whose (bio 1 or spouse).
Please implement this idea. Thank you.
Yes please.
Agreed! Please make these available!
yes these fields are needed urgently
I agree!
Need to have additional options to ensure proper formats and match preferences. Ex. type of email communication, email signatory, etc. This functionality appears to be partially implemented in email receipts and should be added to general emails