The option to decline registration on the form is great but hard for us to use properly when our donors get the same confirmation email as those who RSVP'd yes. We'd like to be able to send different emails to those who declined and to those who RSVP'd yes. We've had to turn this feature off for now as it's already caused confusion for some donors.

Thank you for the option to allow registrants to decline using the online registration form! This is a nice addition. Could you please also allow the "confirmation" email to be different for those who decline? I worry our donors will be confused when they decline an invitation and then receive a confirmation email like everyone else. I have attached a test registration where someone declined. Please let me know your thoughts. Thanks!

When the event has only a $0 fee, under Registration Options the $0 fee is preselected. It will display as Free on the form unless you select Hide Price column, which removes the fees on the form. Or you can change the Free label under Edit, Labels. See Registration Options.
https://webfiles-sc1.blackbaud.com/files/support/helpfiles/rex/content/events-reg-form-free-events.html

So glad this option has been added! Thank you BB. Now if we could also have an option to hide the payment section when the tickets are free that would be even better.

We are thrilled to announce that you now have the option to allow registrants to decline RSVPs for online registration forms. Please check out the What's New In Blackbaud Raiser's Edge NXT — March 12th blog for more information.

PLEASE add this feature! We continue to send invites out using other methods and really want to use NXT for all of our events.

An option to decline is necessary. Without it - we continue to email and bother our nonresponders with follow-up invitations increasing our opt-out of email numbers. How do you have an event platform that does not allow for this option? Truly had to believe. A donation in place of attending is terrific. However, an event platform without an option to decline is absurd!

Would love to see the option to, from the email details page where we attach lists, remove anyone who had declined a specific event from email lists without creating a new list. This way they don't get reminders to register once we know they can't make it.

So for example, I'm sending an email about a golf tournament and upload my list. Just below this, I'd love to have an "exclude these people" option with a dropdown that lists events that people have declined. I'd select the "golf tournament declines list" and would be assured that these folks would not get my tournament reminder since they already said they can't make it.

Please make it so the form allows for the option to not purchase the tickets but only make a donation, just like it is on the paper invitation. The option should read "I cannot attend, but would like to make a donation."

It's 2023, why is not an option with Blackbaud? Other database site that I have worked in the past allowed for the option in only make a donation on the ticketed event form.

We need this option. Right now we are doing workarounds but there is a lot of options for user error. And now you can't just look at the event and know who is coming. Every week we have to do cleanup on the event prior.

As we come around to another gala year, PLEASE add this function!!

Yes, please!

How is this not an option already??? We need the "RSVP NO" NOW!!!

Hell no we won't go, we need the RSVP NO!!!! Please get this done, pretty please?!!?

This is such a basic function of hosting an event. Please add the decline /regret feature.

This seems like such an easy thing to make happen. It would make a big difference in admin time for NFPs to track declines on invitations. Please make this addition.
Until then, I will be using a different platform to track my RSVPs.

This would be very helpful to track, so our event manager wouldn't have to also track email responses. Instead of easily emailing people who haven't responded in order to prompt them, we have to manually enter declines, and then send the email, so that the people who declined aren't nudged after responding.

I didn't even think about someone not having the ability to decline/regret the event. That is very sad. PLEASE make this addition.

Please also include Interested, since that's another stat you track. It will allow us to contact people who wish to learn more, or schedule/attend a different event.

This is a really important feature to have added. Makes me want to use Google Forms as a RSVP portal instead just so I can give people the option to say they can't attend...

It has been two years since you implemented the RSVP option, and there is still no way for guests to give their regrets. In the non-profit world, this is important and for the "leader" in non-profit CRM's to still not offer that option is incredibly disappointing. We are usually understaffed, and having to go through the extra steps to mark someone as "not attending" requires time that we usually don't have. Considering the amount you charge to use your platform, I would expect more from what you have to offer. However, I often find myself using free apps through Wordpress to get the work done since your system is so lacking. Please try to update this feature sooner than later. I don't know why you even offer the events platform if declining to attend isn't an option.