Show phone comments in NXT - Moved to NXT merge with RENXT-I-3616 or RENXT-I-3934 or RENXT-I-780 or RENXT-I-455 and there was one more

We use phone comments to indicate a number is a direct line for the Assistant. If you look at a record in NXT you are not able to see the comment - even if you edit the contact information. A gift officer has no way of knowing who they are calling. The comment is visible in database view.

  • Deb Dressely
  • Jun 30 2021
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  • Rene Rosengren commented
    November 10, 2021 15:14

    I agree the comments field is a place to put very helpful info, but that is only viewable in the database view. All of our officers are exclusively using RENXT Webview & I'm very happy about that. The more useful the webview is for them the better!

    I am also using "Phone Type Comments" to store useful info about all of our org's urls on a record for our org. But, in the Web View those comments don't appear with the Online presence links.

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