The email receipt template allows you to edit many options. However, the pdf receipt template only allows you to edit the main message. The pdf is encrypted so no changes are allowed to be made if it is saved. We need the pdf option to be able to mail to donors who want an emailed receipt in addition to a mailed receipt.
I understand there are regulations that must be followed, but if it allows us to make changes to the emailed receipt, it should also allow us to change more options on the pdf receipt.
We are having a very similar issue. We are an "affiliate" under our national office which is the owner of our Blackbaud Account. Because of this, their address and tax ID number print on the letter. There is no way to change this without affecting 30+ affiliates using the receipting. It would be nice to be able to create multiple templates that allow for each field to be edited such as the organization name it's being sent from and the tax ID/registration number. Essentially this feature is unusable for us if this is not an option as you can not edit the encrypted PDF. THIS IS A MUST FIX!!
Merge with:
Enable editing for gift receipt pdf template as a letter word format
Customizable PDF Receipts
Allow users to edit template of gift receipt PDF in NXT
Enable editing for gift receipt pdf template as a letter format
We need additional customization for pdf receipt templates for gifts
PDF Receipt Formatting
Need same ability to create and edit pdf templates in gift receipting like email receipting