Use Blackbaud ID to Vote on Ideas

When voting on Ideas in the Idea Bank, Blackbaud asks you to "Log In" to register your vote. However, I find I always have to go reset my password, because my login for Ideas is different than my Blackbaud ID that is used everywhere else in the Blackbaud universe! Why is Blackbaud ID not the default for the Ideas Bank?

  • Keith Wilson
  • Aug 23 2021
Security
  • Attach files
  • Katherine Flowers commented
    December 14, 2021 21:29

    Yes, in fact I had to reset my Idea Bank password again today! It really should not be this frustrating to get to the Idea bank.

    Attachments Open full size
  • Rene Rosengren commented
    December 14, 2021 14:40

    Yes, please make this easier. Currently this requires signing in twice since just signing in to Community isn't enough. We still have to sign in again to vote. I'm also finding that I have to switch browsers to vote. I use Chrome for everything else, but I have to switch to Firefox to vote on Ideas.

    Attachments Open full size
  • Eliza Lynn commented
    September 08, 2021 19:50

    Yes! This was an issue for me just today.

    Attachments Open full size
  • Drew Matthews commented
    September 02, 2021 21:34

    Yes. This issue is expecially annoying when the header for the page shows that I am already logged in to Community.


    Attachments Open full size
  • Heather MacKenzie commented
    September 02, 2021 20:37

    Please merge with idea

    Attachments Open full size
  • Karen Diener commented
    August 31, 2021 15:21

    This is a very annoying stumbling block, and I'm a persistent person! I can imagine that this causes quite a bit of frustration and that a lot of people give up. It feels like Blackbaud doesn't actually want you to contribute or vote on ideas because it is difficult.

    It would be a lot more customer friendly if this obstacle was removed.

    Attachments Open full size
  • +43

Related ideas