When an organization has Raiser's Edge NXT configured to use single sign-on (SSO) and a user logs out of the app, no message is sent to the SSO server to notify it to end the session. This means that if the user loads the Raiser's Edge NXT site again, they will be automatically logged into the site. There is currently support for redirecting the user to a configured URL upon logout, but this does not work for all SSO servers.

This idea is to add full logout support for different authetication protocols (especially SAML). For example, when an organization is using SAML for their authentication protocol and a user logs out of Raiser's Edge NXT, the site then sends a proper SAML logout message to the SSO server to terminate their SSO session.