Need a way to terminate other users' sessions as an Admin


In the standalone version of RE, if any employee forgot to logout or left a record open when leaving for the day, we could force their session closed, freeing the record up (even at the risk of losing some types of information this can be necessary). In NXT, we do not have this option. Thus, if a person leaves for the day, or is in a very long meeting or out for hours, we have no recourse to update a record that has been left open by that user. Asking a person to log in on their day off is not the best solution, nor is expecting that the person is near a computer (you can't open database view from your phone). I've also experienced a user's computer crashing or having a bad Citrix day, and they've been unable to terminate their own session until we solve other networking or workstation issues, which we are not always able to do quickly. Please give admins the option of terminating sessions.

  • Christine Alexander Davenport
  • Feb 7 2022
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