If a company is lucky enough to have a small group of administrators, to improve efficiency , if fundraisers need their support to undertake tasks it would be useful to have a group location of users to deal with the multiple task requests being sent in. It could avoid any duplication, and have the ability to report back on task progress, all through one location in Raisers Edge RXT. Where multiple tasks are concerned having the ability to share the load across more than one user is very useful.