Pop ups from RE to show in NXT

We have various different business rules that generate pop ups, such as deceased, board members, special people to our organisation, etc.

  • Sophie Armitage
  • Nov 29 2015
  • Planned
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    • Melanie Schoeneck commented
      19 Feb 23:16

      I rely on business rules in db view & feel they are a key feature needed in webview!

    • Guest commented
      11 Feb 22:20

      Yes please,

    • Megan Racicot commented
      11 Feb 16:26

      This is basic functionality that should be available!

    • Guest commented
      11 Feb 16:24

      Agree on Pop ups.

    • Louisa Martel commented
      11 Feb 15:47

      Please bring in Pop us.

    • Julie Hiland commented
      September 24, 2024 13:12

      Please merge with this idea. https://renxt.ideas.aha.io/ideas/RENXT-I-2261

    • Rachel Kauer commented
      September 16, 2024 19:04

      Agreed we have several custom business rules that create popups such as if a donor has a child, grandchild or other family member who was dismissed or withdrew from our school.

    • Julie Hiland commented
      September 06, 2024 20:14

      We need to be able to push messages to our fundraising team when, for example, a donor has recently made their first gift, or someone is one of our top 15 donors, or someone has recently been engaged by a patient liaison, etc. This is a database view feature that needs to be replicated in web view, please!!

    • Suzie Capps commented
      August 29, 2024 10:36

      This would be extremely useful.

    • Jaclyn Whitelock commented
      August 20, 2024 14:53

      Adding a comment to this one as I was quite disappointed with the response that the mention of business rules were met with in a recent Connect for Success session. Developers seemed to think that business rules= "pop ups for pledge reminders", when there are so many other situations that they are used for.

      The most important feature of business rules is the ability to set them ourselves, based of queries of changing information that we deem important and necessary within our database and workflows. Replacing business rules with some generic popups for more "common" situations (as defined by developers, not database managers- and which differ between organizations anyways) is simply not enough- the ability to customize based off of the unique database of the client is critical to workflows.

    • Kevin Schaeffer commented
      November 21, 2023 18:09

      Hard to believe this idea has existed for 8 years, has over 500 votes, and still has not been implemented. This would be such an easy win.

    • Rachel Cavalier commented
      July 15, 2022 10:01

      This would be extremely useful.

    • Karen Diener commented
      April 20, 2022 14:20

      First of all, can we please consolidate a few ideas into this one, so that this has more votes and more comments in one place? When they are separated, they dilute the level of importance, and users are clearly interested in this functionality:

      https://renxt.ideas.aha.io/ideas/RENXT-I-5045

      https://renxt.ideas.aha.io/ideas/RE7-I-6112

      https://renxt.ideas.aha.io/ideas/RENXT-I-1261

      https://renxt.ideas.aha.io/ideas/RE7-I-1612

      https://renxt.ideas.aha.io/ideas/RENXT-I-1650

      https://renxt.ideas.aha.io/ideas/NETCOM-I-348

      https://renxt.ideas.aha.io/ideas/RENXT-I-3091

      As for my comments….

      Business rules are best used for data that frequently changes – things like the giving level for a donor, board membership (often a constituent code), a record with no valid address, possibly a solicit code that needs to be raised in importance lest it go unnoticed, etc. These are important to all staff, but to fundraisers in particular. They do not want to – nor should they – need to poke around on various tabs to see important information surfaced.

      In the meantime, webview was designed for fundraisers. So a key tool that will help them do their jobs better is not available.

      The result of this missing functionality is that database managers end up hard-coding something on a constituent record – often a constituent code – in a way that makes this key information “more visible in webview”. Adding codes to a record to represent data that frequently changes is a losing battle. The database manager will never be able to keep up with this information and it is ridiculous to force them to do so. If they have no choice because management insists, it will constantly be out of date, they will be working harder and detracting from other important work. The trust in the data, the database, and potentially in colleagues will continue to erode.

      This is forcing people to work harder, not smarter. It collides with the goals you state in PUBs.

    • Ali Khan commented
      November 22, 2021 11:48

      It is an essential tool for Web-view users and has to be available in RE-NXT.

    • Guest commented
      September 29, 2021 19:44

      How is this still not a thing? My development staff primarily use webview, and I'm just starting to get them to use opportunities instead of excel spreadsheets to track their interactions and goals. I set up rules to alert them when they were in a record of someone with an open opportunity or if they were going to add an action to remind them to link it to the proposal, but those alerts only show up in DB view. I don't need the reminder, they do! How is this utilized on one side and not the other? PLEASE make this functional.

    • Amelia Ketzle commented
      January 06, 2021 16:15

      This seems like an obvious feature that should be included in web view! Big oversight, especially since BB is trying to drive users to make more and more updates through web view instead of db view. If that's the direction they want this to go, these types of alerts need to be available in both systems.

    • Guest commented
      October 07, 2020 13:22

      This would be a much needed addition to NXT. Not having this option really defeats the purpose of the way we use Business Rules as 99% of my colleagues ONLY use the web based view not the Database view.

    • Karissa Eggers commented
      September 23, 2020 19:41

      We have popups like this also, so this would be very helpful to me.

    • Rosie Kirton commented
      July 11, 2019 15:38

      Please fix ASAP. It looks to me like lots of your database users need this function including ourselves. Thank you

    • Christian Barnes commented
      June 06, 2019 18:24

      We used business rules to notify staff about specific aspects of constituents.  Please make this available so our fundraisers can have all the information they need in the web view of RE NXT.

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