Pop ups from RE to show in NXT

We have various different business rules that generate pop ups, such as deceased, board members, special people to our organisation, etc.

  • Sophie Armitage
  • Nov 29 2015
  • Reviewed: Voting Open
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  • Kevin Schaeffer commented
    November 21, 2023 18:09

    Hard to believe this idea has existed for 8 years, has over 500 votes, and still has not been implemented. This would be such an easy win.

  • Rachel Cavalier commented
    July 15, 2022 10:01

    This would be extremely useful.

  • Karen Diener commented
    April 20, 2022 14:20

    First of all, can we please consolidate a few ideas into this one, so that this has more votes and more comments in one place? When they are separated, they dilute the level of importance, and users are clearly interested in this functionality:

    https://renxt.ideas.aha.io/ideas/RENXT-I-5045

    https://renxt.ideas.aha.io/ideas/RE7-I-6112

    https://renxt.ideas.aha.io/ideas/RENXT-I-1261

    https://renxt.ideas.aha.io/ideas/RE7-I-1612

    https://renxt.ideas.aha.io/ideas/RENXT-I-1650

    https://renxt.ideas.aha.io/ideas/NETCOM-I-348

    https://renxt.ideas.aha.io/ideas/RENXT-I-3091

    As for my comments….

    Business rules are best used for data that frequently changes – things like the giving level for a donor, board membership (often a constituent code), a record with no valid address, possibly a solicit code that needs to be raised in importance lest it go unnoticed, etc. These are important to all staff, but to fundraisers in particular. They do not want to – nor should they – need to poke around on various tabs to see important information surfaced.

    In the meantime, webview was designed for fundraisers. So a key tool that will help them do their jobs better is not available.

    The result of this missing functionality is that database managers end up hard-coding something on a constituent record – often a constituent code – in a way that makes this key information “more visible in webview”. Adding codes to a record to represent data that frequently changes is a losing battle. The database manager will never be able to keep up with this information and it is ridiculous to force them to do so. If they have no choice because management insists, it will constantly be out of date, they will be working harder and detracting from other important work. The trust in the data, the database, and potentially in colleagues will continue to erode.

    This is forcing people to work harder, not smarter. It collides with the goals you state in PUBs.

  • Ali Khan commented
    November 22, 2021 11:48

    It is an essential tool for Web-view users and has to be available in RE-NXT.

  • Guest commented
    September 29, 2021 19:44

    How is this still not a thing? My development staff primarily use webview, and I'm just starting to get them to use opportunities instead of excel spreadsheets to track their interactions and goals. I set up rules to alert them when they were in a record of someone with an open opportunity or if they were going to add an action to remind them to link it to the proposal, but those alerts only show up in DB view. I don't need the reminder, they do! How is this utilized on one side and not the other? PLEASE make this functional.

  • Amelia Ketzle commented
    January 06, 2021 16:15

    This seems like an obvious feature that should be included in web view! Big oversight, especially since BB is trying to drive users to make more and more updates through web view instead of db view. If that's the direction they want this to go, these types of alerts need to be available in both systems.

  • Guest commented
    October 07, 2020 13:22

    This would be a much needed addition to NXT. Not having this option really defeats the purpose of the way we use Business Rules as 99% of my colleagues ONLY use the web based view not the Database view.

  • Karissa Eggers commented
    September 23, 2020 19:41

    We have popups like this also, so this would be very helpful to me.

  • Rosie Kirton commented
    July 11, 2019 15:38

    Please fix ASAP. It looks to me like lots of your database users need this function including ourselves. Thank you

  • Christian Barnes commented
    June 06, 2019 18:24

    We used business rules to notify staff about specific aspects of constituents.  Please make this available so our fundraisers can have all the information they need in the web view of RE NXT.

  • Lisa Burton commented
    April 08, 2019 16:31

    In addition to helpful end-user business rules like alerting an end user that a constituent is deceased or shouldn't be contacted, we have a number of business rules pertaining to legal actions that prompt users to not provide certain information or to contact certain constituents. It would be helpful if this was available in web view.

  • Traci Miller commented
    March 13, 2019 13:20

    If business rules don't function in NXT what is the point of setting them?  This should not be just an "idea", it is a problem and Blackbaud should treat it as a problem. 

  • Francois La Haye commented
    March 08, 2019 18:54

    Hi All, 

    I just stumble on business rules not working in NXT.  In database view we used to warned user not to create mulltiple emails under the 'email' type and use types 'email1', 'email2' and so on.. The warning popsup in database view but not in NXT. We discovered that when our queries started to output duplicates (multiple emails under 'email' type).  And no warning for our users.   I am new to BlackBaud but even if there should be a new design on business rules in NXT, we should have in the mean time the same pop-up in NXT than database view.  It should be fairly easy to create for your developers. 

  • Geri Colangelo commented
    January 17, 2019 15:36

    This would be very helpful to have as an available option in NXT. We don't have a lot of 'pop-up alerts', but the ones we have would be very useful to be able to also see in NXT.

  • Sue Christensen commented
    December 19, 2018 19:21

    Could someone from Blackbaud respond as to the status of this idea????

  • Federico Ippoliti commented
    September 27, 2018 13:17

    In our organisations we have a business rule that each constituent should have a constituency code. Database view does not allow you to save a record without, NXT does. This is creating so many issues with data integrity!

  • Heather MacKenzie commented
    September 11, 2018 01:11

    I'm disappointed that this is not yet implemented.  This is one of the key items for us to make sure that our fundraisers see things at a glance that are very important, such as the fact they're looking at a deceased record, and should open the spouse, for example.  Please implement soon!

  • Tina Dabill commented
    March 26, 2018 18:15

    This would be helpful for our organization also. Our business rules currently open for high profile constituents (i.e. Board Members, Memberships, Professional Staff etc.). While some of our business rules can be viewed in different areas in NXT I agree with Kari that we too need the business rule option to work in NXT to ensure adoption by fundraising staff. Many thanks!

  • Guest commented
    November 13, 2017 17:40

    We, too, depend on the business rules to notify staff that the donor has been assigned to a fundraiser's portfolio.  Please make this available so our fundraisers can have all the information they need in the web view of RE NXT.

  • Sutji Muliadi commented
    July 21, 2017 04:10

    We definitely need this as well to prompt users that they are accessing major gifts prospects that are under relationship management. All contacts should go through the assigned solicitors/fundraisers to avoid the same prospect being approached by more than one solicitor.  We also use this to flag deceased records. 

    Can we please make the business rules pop-up more prominent in NXT? Unlike the current alerts (annotations), which only appear on the top right hand corner and can be easily missed. Thanks!

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