First of all, can we please consolidate a few ideas into this one, so that this has more votes and more comments in one place? When they are separated, they dilute the level of importance, and users are clearly interested in this functionality:
Business rules are best used for data that frequently changes – things like the giving level for a donor, board membership (often a constituent code), a record with no valid address, possibly a solicit code that needs to be raised in importance lest it go unnoticed, etc. These are important to all staff, but to fundraisers in particular. They do not want to – nor should they – need to poke around on various tabs to see important information surfaced.
In the meantime, webview was designed for fundraisers. So a key tool that will help them do their jobs better is not available.
The result of this missing functionality is that database managers end up hard-coding something on a constituent record – often a constituent code – in a way that makes this key information “more visible in webview”. Adding codes to a record to represent data that frequently changes is a losing battle. The database manager will never be able to keep up with this information and it is ridiculous to force them to do so. If they have no choice because management insists, it will constantly be out of date, they will be working harder and detracting from other important work. The trust in the data, the database, and potentially in colleagues will continue to erode.
This is forcing people to work harder, not smarter. It collides with the goals you state in PUBs.
How is this still not a thing? My development staff primarily use webview, and I'm just starting to get them to use opportunities instead of excel spreadsheets to track their interactions and goals. I set up rules to alert them when they were in a record of someone with an open opportunity or if they were going to add an action to remind them to link it to the proposal, but those alerts only show up in DB view. I don't need the reminder, they do! How is this utilized on one side and not the other? PLEASE make this functional.
This seems like an obvious feature that should be included in web view! Big oversight, especially since BB is trying to drive users to make more and more updates through web view instead of db view. If that's the direction they want this to go, these types of alerts need to be available in both systems.
This would be a much needed addition to NXT. Not having this option really defeats the purpose of the way we use Business Rules as 99% of my colleagues ONLY use the web based view not the Database view.
We used business rules to notify staff about specific aspects of constituents. Please make this available so our fundraisers can have all the information they need in the web view of RE NXT.
In addition to helpful end-user business rules like alerting an end user that a constituent is deceased or shouldn't be contacted, we have a number of business rules pertaining to legal actions that prompt users to not provide certain information or to contact certain constituents. It would be helpful if this was available in web view.
If business rules don't function in NXT what is the point of setting them? This should not be just an "idea", it is a problem and Blackbaud should treat it as a problem.
I just stumble on business rules not working in NXT. In database view we used to warned user not to create mulltiple emails under the 'email' type and use types 'email1', 'email2' and so on.. The warning popsup in database view but not in NXT. We discovered that when our queries started to output duplicates (multiple emails under 'email' type). And no warning for our users. I am new to BlackBaud but even if there should be a new design on business rules in NXT, we should have in the mean time the same pop-up in NXT than database view. It should be fairly easy to create for your developers.
This would be very helpful to have as an available option in NXT. We don't have a lot of 'pop-up alerts', but the ones we have would be very useful to be able to also see in NXT.
In our organisations we have a business rule that each constituent should have a constituency code. Database view does not allow you to save a record without, NXT does. This is creating so many issues with data integrity!
I'm disappointed that this is not yet implemented. This is one of the key items for us to make sure that our fundraisers see things at a glance that are very important, such as the fact they're looking at a deceased record, and should open the spouse, for example. Please implement soon!
This would be helpful for our organization also. Our business rules currently open for high profile constituents (i.e. Board Members, Memberships, Professional Staff etc.). While some of our business rules can be viewed in different areas in NXT I agree with Kari that we too need the business rule option to work in NXT to ensure adoption by fundraising staff. Many thanks!
We, too, depend on the business rules to notify staff that the donor has been assigned to a fundraiser's portfolio. Please make this available so our fundraisers can have all the information they need in the web view of RE NXT.
We definitely need this as well to prompt users that they are accessing major gifts prospects that are under relationship management. All contacts should go through the assigned solicitors/fundraisers to avoid the same prospect being approached by more than one solicitor. We also use this to flag deceased records.
Can we please make the business rules pop-up more prominent in NXT? Unlike the current alerts (annotations), which only appear on the top right hand corner and can be easily missed. Thanks!
Hard to believe this idea has existed for 8 years, has over 500 votes, and still has not been implemented. This would be such an easy win.
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This would be extremely useful.
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First of all, can we please consolidate a few ideas into this one, so that this has more votes and more comments in one place? When they are separated, they dilute the level of importance, and users are clearly interested in this functionality:
https://renxt.ideas.aha.io/ideas/RENXT-I-5045
https://renxt.ideas.aha.io/ideas/RE7-I-6112
https://renxt.ideas.aha.io/ideas/RENXT-I-1261
https://renxt.ideas.aha.io/ideas/RE7-I-1612
https://renxt.ideas.aha.io/ideas/RENXT-I-1650
https://renxt.ideas.aha.io/ideas/NETCOM-I-348
https://renxt.ideas.aha.io/ideas/RENXT-I-3091
As for my comments….
Business rules are best used for data that frequently changes – things like the giving level for a donor, board membership (often a constituent code), a record with no valid address, possibly a solicit code that needs to be raised in importance lest it go unnoticed, etc. These are important to all staff, but to fundraisers in particular. They do not want to – nor should they – need to poke around on various tabs to see important information surfaced.
In the meantime, webview was designed for fundraisers. So a key tool that will help them do their jobs better is not available.
The result of this missing functionality is that database managers end up hard-coding something on a constituent record – often a constituent code – in a way that makes this key information “more visible in webview”. Adding codes to a record to represent data that frequently changes is a losing battle. The database manager will never be able to keep up with this information and it is ridiculous to force them to do so. If they have no choice because management insists, it will constantly be out of date, they will be working harder and detracting from other important work. The trust in the data, the database, and potentially in colleagues will continue to erode.
This is forcing people to work harder, not smarter. It collides with the goals you state in PUBs.
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It is an essential tool for Web-view users and has to be available in RE-NXT.
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How is this still not a thing? My development staff primarily use webview, and I'm just starting to get them to use opportunities instead of excel spreadsheets to track their interactions and goals. I set up rules to alert them when they were in a record of someone with an open opportunity or if they were going to add an action to remind them to link it to the proposal, but those alerts only show up in DB view. I don't need the reminder, they do! How is this utilized on one side and not the other? PLEASE make this functional.
Attachments Open full size
This seems like an obvious feature that should be included in web view! Big oversight, especially since BB is trying to drive users to make more and more updates through web view instead of db view. If that's the direction they want this to go, these types of alerts need to be available in both systems.
Attachments Open full size
This would be a much needed addition to NXT. Not having this option really defeats the purpose of the way we use Business Rules as 99% of my colleagues ONLY use the web based view not the Database view.
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We have popups like this also, so this would be very helpful to me.
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Please fix ASAP. It looks to me like lots of your database users need this function including ourselves. Thank you
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We used business rules to notify staff about specific aspects of constituents. Please make this available so our fundraisers can have all the information they need in the web view of RE NXT.
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In addition to helpful end-user business rules like alerting an end user that a constituent is deceased or shouldn't be contacted, we have a number of business rules pertaining to legal actions that prompt users to not provide certain information or to contact certain constituents. It would be helpful if this was available in web view.
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If business rules don't function in NXT what is the point of setting them? This should not be just an "idea", it is a problem and Blackbaud should treat it as a problem.
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Hi All,
I just stumble on business rules not working in NXT. In database view we used to warned user not to create mulltiple emails under the 'email' type and use types 'email1', 'email2' and so on.. The warning popsup in database view but not in NXT. We discovered that when our queries started to output duplicates (multiple emails under 'email' type). And no warning for our users. I am new to BlackBaud but even if there should be a new design on business rules in NXT, we should have in the mean time the same pop-up in NXT than database view. It should be fairly easy to create for your developers.
Attachments Open full size
This would be very helpful to have as an available option in NXT. We don't have a lot of 'pop-up alerts', but the ones we have would be very useful to be able to also see in NXT.
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Could someone from Blackbaud respond as to the status of this idea????
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In our organisations we have a business rule that each constituent should have a constituency code. Database view does not allow you to save a record without, NXT does. This is creating so many issues with data integrity!
Attachments Open full size
I'm disappointed that this is not yet implemented. This is one of the key items for us to make sure that our fundraisers see things at a glance that are very important, such as the fact they're looking at a deceased record, and should open the spouse, for example. Please implement soon!
Attachments Open full size
This would be helpful for our organization also. Our business rules currently open for high profile constituents (i.e. Board Members, Memberships, Professional Staff etc.). While some of our business rules can be viewed in different areas in NXT I agree with Kari that we too need the business rule option to work in NXT to ensure adoption by fundraising staff. Many thanks!
Attachments Open full size
We, too, depend on the business rules to notify staff that the donor has been assigned to a fundraiser's portfolio. Please make this available so our fundraisers can have all the information they need in the web view of RE NXT.
Attachments Open full size
We definitely need this as well to prompt users that they are accessing major gifts prospects that are under relationship management. All contacts should go through the assigned solicitors/fundraisers to avoid the same prospect being approached by more than one solicitor. We also use this to flag deceased records.
Can we please make the business rules pop-up more prominent in NXT? Unlike the current alerts (annotations), which only appear on the top right hand corner and can be easily missed. Thanks!
Attachments Open full size