Add an option to hide inactive phones/previous addresses
Prevents confusion for the fundraiser, who may overlook the inactive symbol and try contacting a donor at an old phone number/address.
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Mary Boechat
- Nov 5 2015
- Shipped
Related ideas
Am I correct in my quick testing that for an Address to be considered Inactive it must have a Valid To date entered? Not just the Send Mail box unchecked, as is the checkbox option in RE:7? Just want to verify before I Globally Add a date to the addresses that are Inactive but don't have a date (we use a combination of the Send box and the Address Type to determine which are active or inactive).
We shipped the include inactive option today! Now there is a button on the constituent summary tile to show/hide inactive addresses and phone numbers.
Thank you so much for your input, and keep it coming!
In an upcoming release, we'll be hiding inactive contact information by default in the web view as a short-term fix to reduce clutter. We'll follow up shortly with an option to view or hide the inactive content.
We should also be able to hide inactive addresses.