Add an option to hide inactive phones/previous addresses

Prevents confusion for the fundraiser, who may overlook the inactive symbol and try contacting a donor at an old phone number/address.

  • Mary Boechat
  • Nov 5 2015
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    • Jen Claudy commented
      February 23, 2016 19:20

      Am I correct in my quick testing that for an Address to be considered Inactive it must have a Valid To date entered?  Not just the Send Mail box unchecked, as is the checkbox option in RE:7?  Just want to verify before I Globally Add a date to the addresses that are Inactive but don't have a date (we use a combination of the Send box and the Address Type to determine which are active or inactive).

    • Deleted User commented
      February 23, 2016 17:53

      We shipped the include inactive option today! Now there is a button on the constituent summary tile to show/hide inactive addresses and phone numbers.

      Thank you so much for your input, and keep it coming!

    • Deleted User commented
      February 12, 2016 19:36

      In an upcoming release, we'll be hiding inactive contact information by default in the web view as a short-term fix to reduce clutter.  We'll follow up shortly with an option to view or hide the inactive content.

    • Nancy Hartman commented
      November 06, 2015 17:04

      We should also be able to hide inactive addresses.