Follow-up to thank a donor requires a phone call ASAP after receiving notification of a new donation. Having the phone number on the receipt saves time and effort spent on searching for it in the donor's record. Many times, the phone number may not be in the database and a search for it is a waste of time.
Reasons for the phone number not in the database: 1. The phone number may be new. 2. The donor may be new and has not been added to the database at the time notification was received.
We really need the phone field added ASAP.
Thank you RE NXT Team!!