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NXT Credit card payments - we need "Name on card"
The update recently made to NXT that now asks for the CSC (CVV) and postcode, and not the name on the card, is very unhelpful. We need to have the "name on card" otherwise it comes through to Merchant Services as "No name", which makes it near imp...6 Reviewed: Voting Open
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Put name of cardholder on each transaction for automated recurring gifts and not "no name"
Once a recurring gift has been automated and amended, the "cardholder name" shows up on the transaction list in Merchant Services as "No Name." There should be an option to enter the cardholder name when amending a recurring automated gift.0 Reviewed: Voting Open
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Other direct debit suppliers
We need to be able to link our existing supplier (Donor Debit) to our donation forms. Having seen a preview of how direct debits will work using BBMS/Stripe as a payment supplier this will not give us the control and flexibility we currently have ...1
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Blackbaud pays - take off automatic check mark on donation form/Complete Cover
It upsets donors that "This platform is powered by Blackbaud at a reduced cost to us. Contribute 9% to them to continue this support" prompt is automatically checked on the donation form rather than allowing donors to opt in. Please consider the o...4 Reviewed: Voting Open
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Add XCheckout as a Payment Method in RE
Although XCheckout is now a payment method in Luminate, it's not in RE. We can't add new payment methods in RE because they're hard coded. If new payment methods are being added in Luminate, they should also be added in RE- not just for reconcilia...0
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Allow Adding New Gift Types
Please allow administrators to add new categories of Gift Type. "Other" covers far too many things and the fact that you cannot add Pay Method as a column to lists means manually looking at all Gift Types labelled as "Other" to determine what they...2 Reviewed: Voting Open
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Allow constituents to update payment method for pledges
It would be so helpful if constituents can update their payment method themselves for a pledge schedule. I know the portal allows them to do this for recurring gifts but we mainly use pledges. There have been many times where someone starts with a...0
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Pledge Payments generated from Online Giving form need to have names in Merchant Services
Apparently, when a pledge is set up using the Giving Form, there is no name data attached to the credit card that is being processed later. It comes through to Merchant Services as "NO NAME", which make reconciliation somewhat problematic. We don'...0 Reviewed: Voting Open
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Export Converted Gifts results
When you convert recurring gifts from manual to automatic, you are sent to a separate web page to view the results. There is no way to export this report, or print it in its entirety. There is also no option to add constituent ID or any other info...1
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New gift type for planned giving realized gift
It would be helpful to have a gift type for the realized gift, such as "planned gift - pay cash". It currently falls under "cash"/"one-time gift" when you realize a planned gift, and there isn't a way to pull this out in a report, as it removes al...0