I selected an invalid payment gateway when creating a pledge with multiple recurring transactions in webview. When I attempt to update this, I get the error Payment information update encountered an unexpected error. Try again or come back later. The product teams confirmed that currently there are not specific future plans to allow for changing the BBMS/Merchant Services account.
This mean I will have to write off the pledge, call the donor to get her card information again, and create a new automated pledge. We can update this for recurring gifts, why not pledges?
Completely agree!