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Include nuanced unsubscribing from marketing emails
Currently when someone unsubscribes via NXT marketing, the system marks them as 'DO NOT EMAIL' meaning we can never contact them again. Many of our supporters only want to unsubscribe from specific emails e.g. fundraising, but still want event inv...1
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Save Organization Brand Colors
Ability to save Organizations Brand colors to all email templates1
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Add Phone number to Signup Form
Add a signup form to RE NXT. Include phone number in the options to include on the form1
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Automatically update email status when an email has been opened
A helpful indication of affinity is to know if someone has opened an email. At the moment we have to use global change to update the status of an email send via NXT, it would be helpful is NXT would automatically update the status when an email is...0
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Email Signup Form - Like what used to be available through Online Express
We use the old OEX email signup form on our website. Now that we create our email blasts within RE NXT, I'd like to have control over email signups on this platform too. An easier way to approve sign-ups would be great too!12
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NXT Email - Add Custom Merge Fields
Add custom merge fields that can be linked to an attribute. We are attempting to send out a survey and need to have different links inside of each email to accurately capture responses, this is not possible without a custom merge field.2
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Opt Out Message Customization
I understand that we are not allowed to remove the opt-out message from emails. However, I think it would be better to try to get some more information as to why they are opting-out like other organizations do. We would also like to add some langu...0
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Workflow emails that can be updated whilst active
If you have an active workflow but something small changes (e.g. a link/senior management change their opinion on wording) there is not currently a way to edit it, it would be REALLY useful if there was!4
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Allow an email to be marked as inactive or archived without having to add a new email.
Sometimes emails bounce or out of office messages inform you that a constituent has left an organisation. When updating the email address as inactive or do not mail, I am required to provide a current email address, which I do not always have, in ...0
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NXT Marketing Subscription Options
My organization has multiple departments that would like to send email via NXT, but not all constituents want to receive emails from every department. We would like to see a way for users to (un)subscribe from specific content opposed to having a ...2