-
Improve Email Performance Reporting
We need more metrics to determine how our sent emails are performing. - Add: Did not open list- Add: What links were clicked on, not just who clicked on a link- Add ability to export performance reports to excel files- Add: ability to resend to no...4
-
Give us the option to add a "category" to the consent that's added via an NXT email unsubscribe
If a user unsubscribes their preferred email address via NXT Email Marketing the opt out consent that is added to records has a blank category field by default with no way to change. If you run reports or have queries that use consent category thi...2
-
Add <First Name> personalization option in subject line of email.
This is a feature that many organizations utilize to increase open rates and get the attention of recipients to read their email. We used to do this in our old platform, and we would like to continue this tactic in NXT.1
-
Allow the sending of Marketing Emails to multiple contacts at a business/organization
The purpose of sending marketing emails is to reach each and every one of our supporters. We cannot fulfill our purpose if only ONE email can be sent to ONE contact person at a business/organization. This completely undermines the work in trying t...0
-
Add contact's name for generic email address in NXT
In RE we can add a comment alongside the email address, which we use to note the contact person's name for a generic business email address - we can't do this in NXT. This is extremely helpful when needing to contact a business so we know who to a...1
-
Enable sending one-off NXT emails directly from the constituent record in web view
It would be great to be able to send ad-hoc NXT emails directly from the constituent record. For example, if I have pre-defined supporter care emails (upgrade thankyou, cancellation, etc) set up in NXT, I would like to be able to finish a conversa...0
-
NXT email - merge fields
There is no "if/then" option in the mergefields, so if the person does not have a PREFERRED NAME then the name field is BLANK, and if they do then this means that we are forced to send to formal name which is impersonal. Also, the mergefields ar...0
-
Outstanding Pledges for Mail/Workflows
My organization is always trying to make the most of workflows, but it is currently really difficult. The latest hurdle we ran into is that, when we wanted to create a workflow emailing all Gala attendees with outstanding pledges, we realized Emai...0
-
Ability to creat vanity url from coded donation or event pages to include in email & social media messages.
Having the ability to create a vanity URL for donation pages and event registration forms would be awesome when promoting through email or social media. The hard coded URLs are cold, long and there is NO mention of the organization. We need the ab...1
-
Define the type of bounces in Marketing-Email for emails sent through webview
Please separate hard and soft bounces in Marketing-Email so that lists can be created based on them. We would like to know whether bounces are hard or soft for the emails sent through Marketing in NXT webview so we can export the list to a query i...2