Improve Email Performance Reporting

We need more metrics to determine how our sent emails are performing.
- Add: Did not open list
- Add: What links were clicked on, not just who clicked on a link
- Add ability to export performance reports to excel files
- Add: ability to resend to non-openers after a set number of days as a "reminder"
- Add: ability to edit/remove bounced email addresses

  • HEATHER BUTTERFIELD
  • Feb 3 2021
  • Reviewed: Voting Open
  • Attach files
  • Guest commented
    10 Dec 16:25

    we need to see which links recipients clicked on, A/B testing would be helpful, and the "did not open" list would be helpful as well


  • Emily Douville commented
    31 Jul 19:07

    We definitely would like to see the detail of which links within our communications were click on by which recipients. Telling us click rates without know what was clicked is not helpful.

  • Noah Minnick commented
    November 30, 2022 15:22

    Yes please!

  • Miranda DIakiw commented
    December 07, 2021 16:11

    Can we merge this request with RENXT-I-3649, RENXT-I-4603, RENXT-I-2722 which all see to have folks asking for the same thing? Clearly this is something folks are looking for!

  • Harley Carter commented
    March 03, 2021 21:16

    The ability to see all information on more than the last 5 emails would be AMAZING

  • Guest commented
    February 24, 2021 17:05

    Yes please also to the "All Emails Sent" tab:

    add: transaction amount

    add: #of Gifts

    Having these options limited to only the 5 most recent emails is problematic and limiting to accurately strategize email campaigns.