I cannot use RENXT Email Marketing until I have the ability to use custom salutations that have been created in the database version. We live in a community that is of mixed generations. Some of our constituents are fine being addressed by their nick names (preferred name), others need to be addressed formally such as Dr. and Mrs. or Mr and Mrs. Until this happens, I cannot convert from Online Express without risk of offending some of my donors. The emails need to be personalized, so please allow me to be able to continue tailoring my messages to my individual donors.