Need capability to stop recurring payments
I am not able to stop recurring payments by adding an end date. These fields a grayed out in the scheduler. How would I go about stopping future payments?
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Suzanne Hopkins
- Feb 22 2024
- Already exists
Related ideas
You can do this today by marking the recurring gift record (not the payment) as Terminated or Completed. From the recurrin gift record in RENXT, under the summary information, choose the dropdown for "Mark as" as select Terminated or completed.
More info can be found here: https://webfiles-sc1.blackbaud.com/files/support/helpfiles/rex/content/bb-recurring-gift-status.html