Need to be able to add the matching gift from an online donation in NXT like you can do in Database view

Currently if a donor makes an online donation in NXT and they state their company will match. There is no way to indicate this in the NXT batch. You have to go into database view to the constitutent's record and edit the gift.

  • Marcia Berry
  • Feb 5 2024
  • Already exists
  • Attach files
  • Guest commented
    22 Feb 22:25

    and I’m stating when completing the online gift donation you can’t put in the match pledge even if you know it’s there.

  • Guest commented
    22 Feb 22:23

    so they are forcing you to purchase an additional add-in for something they originally provided. Small schools get less for more money.

  • Admin
    Samantha McGuin commented
    22 Feb 20:11

    OK. We support matching gifts through our partner Double the Donation today via their add-in, or you can use 2 custom fields to have the donor indicate a matching gift with an entry field for company and manually create the matching gift record based on company match. Blackbaud no longer updates/stores matching gift information from organizations, which is why we partner with Double the Donation who does store and update this info.

  • Marcia Berry commented
    09 Feb 13:59

    We have it as an indicator on the donation form


  • Admin
    Samantha McGuin commented
    09 Feb 13:56

    Marcia, how are you collecting the matching gift indicator - is this through a custom field or are you using the Double the Donation add-in?