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Add support for Japanese and other non-English alphabets
Learned that BlackBaud doesn't support non-English alphabets recently when we received a donation from a donor in Japan. The donor record that was created for them shows their name as “?? ??”. I contacted support and was told that no non-English a...4
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Exclude or Include E-mail types in Email Marketing in NXT
We need to be able to exclude or include certain e-mail types depending on what we are sending out. We need to exclude e-mails that we have marked as old/bad e-mail for example and be able to select which e-mail it chooses and if we only want it t...3 Reviewed: Voting Open
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Data of birth encryption should be lifted for admins undertaking matching activities
The recent Field Encryption changes in Patch 34 for Raiser’s Edge NXT® and Raiser’s Edge® has impacted the ability to use merge tools to match and de-duplicate records. When we have DOB data we need to be able to use it to confirm matches, otherwi...0
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Add salutation fields to NXT Email Marketing Merge Fields
Allows for better personalization and segmentation of emails. Currently only name fields are available, not any standard salutations.2
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See constituent address while editing batch gift details
We assign a certain fund based on the donors address so being able to see the address while editing the gift is crucial for us. Right now, we have to open two screens on NXT and go back and forth.1 Reviewed: Voting Open
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In RE NXT, in Analyze appeals, would like to have a filter to analyze by appeal package.
We use the same appeal ID code for several appeals a year, so to separate the different appeals during the year, we use packages. I would be great to have the package as a filter.3 Reviewed: Voting Open
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Notes: Check box that automatically updates note in spouse record
Check box that automatically updates note in spouse record so you don't have to enter the note twice (in each record)0
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Hide inactive records from NXT Search
I'd like to see an update to NXT Search that omits inactive accounts. When I search up constituents that have duplicate records, I have to cycle through several of them in order to find the active master record. It would be nice to omit inactive r...0
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NXT Events - Remove Constituent Record Creation
I did not opt for it to create constituent records for event registrations but unless the registrant 100% matches in name and address it does. Is there a way to hold it somewhere for the admin to confirm a match and/or select one? We have so many ...0
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Add Prospect Status reports to Workcentre
I implemented a workaround for moves management within RE7. We used Action Type and Action Status to record pipeline moves. Having action dates on these meant we could report on: number of moves per month, how many prospects in a fundraiser's port...15 Reviewed: Voting Open