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Improving lookup function for "Constituent Name" data type attributes
RE offers a "constituent name" data type for attributes, allowing for a lookup of a constituent name for a field value. The NXT search for this feature is woefully inadequate. If we have 5 "Mary Smith" records, "Mary Smith" appears five times in t...1
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internal policies & procedures "manual" access in NXT
We have well documented instructions for how our development team should be using NXT including how to request an assignment via action entry, how to enter an opportunity, and ratings information. We're interested in utilizing NXT as THE single re...1
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You should be able to change gift status in RE NXT, and not just in RE database view
It doesn't make sense that if you can change Hold gift status back to Active but you can't change Terminated to Active. We are human and errors happen. It doesn't make sense that you have to call the donors just to get the credit card details agai...0
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Start a new case with Customer Service by Email
The only ways to open a new case with Blackbaud are 1) Chat with support or 2) Call support. However, these are only available during normal business hours. How do I start a new case outside of normal business hours, when it's more likely to be an...0
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Inactive Attributes Should be Merged
When merging in the NXT Duplicate Management Tool, inactive attributes (and ratings) do not come over, which makes merging records cumbersome rather than easier as I assume is the intent with this new tool. Inactive attributes may not currently be...0
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Filter map on RENxt using all recorded addresses
I want to know if people live OR work in a specific area. I'm limited in my searches.1
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Add Event and Appeal Actions to Work Center for Fundraisers
Allow Fundraisers who have actions pertaining to an appeal or an event see these action in their Work Center in Web-view.0
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Show full description when approving invoices
In Expense Management, the line item descriptions are not cut off and grayed out to where I cannot read the full description to the item and have to guess or email the employee what is being requested. I would like to be able to scroll and read th...0
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Gift Notification Emails Now Useless
I get the reasoning for changing the notification emails for security reason, but can I at least get a donor name or constituent ID so I can look them up? Lists do not show gifts that have not been posted/processed. And while our database manager ...0
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Allow non-admin users to mark a constituent as a fundraiser
We have the option of allowing database view users to mark individuals as a solicitor/fundraiser. NXT users with this database view role cannot mark individuals as a fundraiser in NXT. This creates an extra barrier for our staff to use NXT and unn...1