Send different confirmation emails to users based on whether they are attending or not attending the event

If the "Allow Users to RSVP No" is enabled on event registrations, those registrants would receive the same confirmation email as those who are attending the event. There should be a way to segment the confirmation emails to those who bought a ticket/registered and are attending the event versus those that rsvped no to the event.

  • Hallie Kobylski
  • Dec 9 2024
Online Registration
  • Attach files
      Drop here to upload
    • Melanie Huntley commented
      04 Apr 09:42

      We have had to spend additional time managing those who have been confused by receiving the confirmation email. We need the option to customise the message for those who decline.

      Attachments Open full size
    • Rebecca Tuszynski commented
      28 Mar 00:36

      Yes, 100%!

      The fact that those that decline the event, get the same email thanking them for registering, with all the events details is rediculous.

      Please, please, please include an option in the event set up for people that RSVP No, to not receive a registration confirmation email.

      Attachments Open full size
    • Guest commented
      25 Mar 15:43

      It would be great to be able to customize based on the form they complete and the response they enter.

      Attachments Open full size

    Related ideas