Separate emails for declined RSVPs

With the addition of declining RSVPs, we should be able to create a second email response that gets sent to those who decline. As of right now, everyone gets the same email regardless of how they RSVP.

  • Reegan Jacobson
  • May 7 2024
  • Reviewed: Voting Open
Online Registration
  • Attach files
  • Therese Morris commented
    22 Jan 15:49

    Per Beth on 7429:
    All of these are the same idea, so really, it's 192 votes for the same idea!
    https://renxt.ideas.aha.io/ideas/RENXT-I-7429
    https://renxt.ideas.aha.io/ideas/RENXT-I-7102
    https://renxt.ideas.aha.io/ideas/RENXT-I-7185
    https://renxt.ideas.aha.io/ideas/RENXT-I-6788
    https://renxt.ideas.aha.io/ideas/RENXT-I-6826

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  • Katy Roberts commented
    August 14, 2025 20:46

    Please add this capacity! Our constituents are confused. At the same time, it is helpful to know that they have declined. But we do NOT want to send them a "we can't wait to see you there!" message.

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  • Guest commented
    April 24, 2025 14:15

    I came on here to write the exact same thing. It's leading to confusion (someone who declined gets a "thank you for registering" email) and additional emailing (since those people will then email to say "...what?").

    This shouldn't be a difficult thing to implement, please and thank you!

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  • Michaela Gondella commented
    August 02, 2024 21:16

    We are just starting to utilize RENXT event registration forms and ran into this exact issue.

    Here is hoping that Blackbaud will add the option to send a different email response to those who register versus those who decline the RSVP. Otherwise, the decline RSVP feature can't be utilized without making the single email confirmation extremely confusing.

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