Need option for email-only tribute gift notification, not just mail AND email OR just mail.
On our general donation form, we need the option to have donors choose to make a tribute gift and send notification by email OR mail. On other donation forms, we have just the option to send an email notification. Also need NXT to have the capability of sending eCards for email notifications like in LO.
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Lauren Galván
- Feb 6 2024
- Reviewed: Voting Open
Related ideas
This shouldn't even be an ask in this day and age as a lot of communication happens by email only so an email only option should be a choice as administrators who set up the form. To take it a step further, the ability to send an e-card as a part of the donation to notify someone you are making a gift would be the next level.
And I would add that this functionality needs to be added to both standard and optimized forms. Currently, optimized forms with tributes enabled require BOTH mailing and email addresses, which is just not practical for the typical donor who is making a tribute gift and may only have one or the other from a friend or loved one's obituary.
Requiring mailing address for tribute notifications will only create friction for potential donors. It's too easy to imagine scenarios where the donor may not have address information available, leading them to delay making a gift indefinitely.