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RE NXT Form not user friendly on mobile Merged

In my experience, and the experience of others that I know, we find it difficult to realize that scrolling is necessary to properly use the form. It seems as if it would be easier for the form to be slightly structured in a different way on all sizes, to accommodate smaller screen sizes. Or maybe use style or viewport size to render the elements differently.
Thank you ahead of time for your consideration.

  • Guest
  • Oct 12 2023
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  • Admin
    Kimberly Hammer commented
    29 Jan 18:52

    Thank you for your feedback. Our goal is to make online registration forms mobile responsive, however the original ticket selector in the form is was not responsive and caused constituents to have to move the form side-to-side.

    We released an update today to the ticket selector that makes it responsive, so the whole form is now mobile responsive. We hope this improves your constituents' experiences. If run into any issues with your forms, please report them to Support so we can help resolve them.

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  • Guest commented
    October 12, 2023 21:05

    Agreed. I came here to post this. The Event Form must actually resize to fit mobile devices to be considered "mobile responsive." As it is right now, it's just small enough to almost fit on most devices.

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  • Guest commented
    October 12, 2023 20:23

    To clarify, I mean scrolling from left to right, not vertically.

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