Currently we can only see when the record was last changed, and by whom - but it does not show what specific changes were made (or at least what section was changed - e.g., contact info, solicitation codes). It would be helpful for staff to see this information as multiple people are often editing the same records, which sometimes raises questions
I absolutely agree, I changed phone numbers type in bulk and now we can't see when these numbers were actually changed/added rather than their type changed
Agreed, would like function audit trail reporting.
I agree! I do a lot of global changes, so most records default to me and I can't see who changed what when!