I coverted all of my recurring gifts in September. I know we are getting closer and closer to the end of the database view, and every interaction with blackbaud is encouraging us to continue to move pieces over to webview. No where in the resource center, does it say that tributes won't carry over. I have dozens and dozens of monthly recurring gifts with tributes, and I didn't know until it they were run for the first time today that I was going to have to do all this manually. This has added so much time to my month end processing. Please consider fixing this issue not only for newly converted gifts but also those of us who are doing what you are asking by moving things over into the webview. Additionally, please add to the resource center information that tributes don't carry over
Have the issue in web view batches for automated recurring gifts. Tribute is not applied to the payments and a manually process has to be used to add them. This appears to be a known issue based on a knowledgebase article I found.
I spend over an hour each month manually attaching tributes to recurring gifts. Since the tributes are linked to the recurring gift there should be a easier and faster way to apply the recurring gift payment to the tribute.
I coverted all of my recurring gifts in September. I know we are getting closer and closer to the end of the database view, and every interaction with blackbaud is encouraging us to continue to move pieces over to webview. No where in the resource center, does it say that tributes won't carry over. I have dozens and dozens of monthly recurring gifts with tributes, and I didn't know until it they were run for the first time today that I was going to have to do all this manually. This has added so much time to my month end processing. Please consider fixing this issue not only for newly converted gifts but also those of us who are doing what you are asking by moving things over into the webview. Additionally, please add to the resource center information that tributes don't carry over
Have the issue in web view batches for automated recurring gifts. Tribute is not applied to the payments and a manually process has to be used to add them. This appears to be a known issue based on a knowledgebase article I found.
I spend over an hour each month manually attaching tributes to recurring gifts. Since the tributes are linked to the recurring gift there should be a easier and faster way to apply the recurring gift payment to the tribute.