We need ability to reset NXT Event Registration Forms to 0 Registrants & $0 Raised after testing
I am learning to use the NXT Event Forms at my orgs for many things - it is very helpful, but after testing it, & after removing all test participants & all test payments (from form's payment option TEST - DOES NOT CHARGE), the form details still show 8 registrants & $400 (all made in TEST mode-nothing was actually charged/paid). Please fix this.
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Katy Roberts
- Apr 6 2022
- Reviewed: Voting Open
Related ideas
Oh, and one more thing - having the Participant options response number re-set is part and parcel of this same idea (at least to me)
I'll respond to the questions below, even though I am not the poster.
1) For us, yes, when I move to a live merchant account, it is because we are ready for real registrations.
2) For us, we are just testing design, and most specifically the confirmation email. Also, as I create these forms for various departments who are not RE users, it enables them to see what their attendees will see and experience.
Having to adjust the capacity of the registration forms based on how many tests we run is yet another step to take and one that can be easily overlooked.
Thank you Samantha! 1) Yes; 2) testing both a & b, the whole shebango.
Thanks for this Idea! I have a few followup questions for you:
1) Is your form always using your Test merchant account when you're testing? Is moving to your Live merchant account the right indicator that you are ready for real registrations?
2) When you're testing, are you testing a) just the form design, confirmation page and confirmation email? Or b) are you also wanting to test how the data comes in (therefore a test mode should write constituent/participant records, gift/payment records, etc.)
Samantha McGuin
Principal Product Manager