NXT Events Module: Simplify Registrant Information Section on Online Registration Form

When using the NXT Events Module to create an online registration for an event, you cannot create a list of a la carte items without triggering a huge amount of information registrants need to enter. For example if I have a family of four registering for the following items for Alumni Weekend on a form:

  • Registration - Adult x2

  • Registration - Child x2

  • Raft Trip - Adult x4

  • Dorm Room (3 nights) x1

  • Dorm Room (2 nights)

the form requires the registrant to fill out participant information (at least name, email and phone number) for:

  • Registration - Adult #1

  • Registration - Adult #2

  • Registration - Child #1

  • Registration - Child #2

  • Raft Trip #1

  • Raft Trip #2

  • Raft Trip #3

  • Raft Trip #4

  • Dorm Room

While you can set if up to leave guest names anonymous (or add information later), this amount of data entry will cause our participants to not complete the registration. You can try our draft form here: https://host.nxt.blackbaud.com/registration-form/?formId=8285fcea-ebda-488c-a164-1652f2698902&envId=p-unKvfRvj1Ui2yNp1A1I2NA&preview=true

Blackbaud should simplify this process for a la carte registration items so the user interface allows registration as quickly as possible and entering as little information as required.

  • Tim O'Keefe
  • Feb 16 2021
  • Shipped
Events
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  • Admin
    Kimberly Hammer commented
    July 11, 2023 19:11

    The ability for constituents to select to use a previous registrant when purchasing multiple registration fees is now available in RENXT. This will prevent them from having to retype the same participant information over and over again, when filling out the form. Please check out our What's New documentation for more information.

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  • Admin
    Samantha McGuin commented
    May 25, 2021 17:23

    Hello idea voters!

    We are currently working on a design that will help allow ala carte items to be supported in the NXT online registration form. I am looking for 5-10 customers to join an individual 45-60 minute discovery session over the next few weeks to look at some designs and provide feedback!

    If your organization is interested in being part of this discovery, please email me at samantha.mcguin@blackbaud.com to request our open times. Please note we have limited sessions available and will be scheduling on a first come first served basis.

    I look forward to your feedback!

    Samantha McGuin
    Principal Product Manager
    Blackbaud

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