When registering groups online, information to pull through to NXT to create everyone as a constituent and not 'participants'

When registering group for an event on OE to go through to the JG microsite, the information that pulls through to RE NXT created a full constituent of the person who registers the group but the rest are 'participants'. All the same info is created but in different places meaning if you export a list of emails for the donor journey, the 'participant' emails do not appear. This means we have to manually go through each registration and change the participants to make them full constituents each time

  • Abi
  • Oct 15 2021
  • Reviewed: Voting Open
Online Registration
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  • Abi commented
    November 03, 2021 10:49

    Yes, sorry, the OE event registration. And yes, we would set this for all events - thank you

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  • Admin
    Samantha McGuin commented
    November 02, 2021 15:08

    Also - If you had a setting that let you determine whether you wanted participants to always be constituents, or constituents and named guests/non-constituents like it is today, would it be something you would set once for all of your events or would you want to determine this on an event by event basis?

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  • Admin
    Samantha McGuin commented
    November 02, 2021 14:15

    Hi! Thanks for this Idea.

    Just to confirm, are you talking about the Online Express event registration form or the NXT webview online registration form?

    Samantha McGuin
    Principal Product Manager
    Blackbaud

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