As a donor relations person, it would be wonderful if I had the capacity to create a personalized letter (in Word) to a donor right from his or her record. I want to be able to create a letter that is already addressed to the donor and one that I can easily as an action to the record.
We add several constituents on a monthly basis (around 100) and send a letter out to each of them. We currently do this direct from RE7 through actions, this would be fantastic if we could do exactly the same on NXT.
However, for me, this is not a particularly high-priority feature. I can select and copy the Address Block from NXT to Word, and then go select the appropriate Addr/Sal from the bottom of the Const Summary Tile.