In the online registration form, we want to change the caption of "Contribution Amount" to "Tax-Deductible Amount".
One thing we noticed that has caused confusion is in the transaction details we include in automated emails. It includes a line for "Contribution Amount", which is the tax-deductible amount of the total contribution. This confused several guests because the contribution listed didn't match their total donation. Is there a way to change "contribution" to "tax-deductible" amount? We want to include these details for our guests, but I would also rather not field hundreds of questions about why the amounts don't match!
We noticed this as well in our organization. The ereceipt for the online express (datebase view) provides event name, gift/receipt date, transaction amount, non-taxable value, eligible gift amount, receipt number. https://kb.blackbaud.com/knowledgebase/Article/97366this is for events especially.
However for events in the webview/forms the receipt says, gift amount and contribution amount which is very confusing for individual who receive this as to what is taxable and non-taxable.
This is important for tax purposes for our constituents and ensure that our company is providing the right receipting when it comes to donations vs purchases.
Agreed. We would like to change the "Contribution" to "Fair Market Value". This wording has confused several of our constituents. It would be very helpful to have the capability to edit the wording.
I like the wording "tax-deductible amount" better, but would prefer to be able to eliminate that line completely as it is confusing to our donors. Many people don't understand the tax code relating to this, so we include a brief explanation in the body of our confirmation, and the specifics on any benefit received.
I would like the option to eliminate the "contribution amount" completely. Our organization does not calculate the benefit amount until on/after event day. We just need to send an email confirmation. Registrants are sent separate tax receipt statement with benefit amounts later.
Also; the way any "Additional Donation" was listed was conufing as you are showing the donor three different amounts; two of which are tax deductible, and one of which is not.