This idea has been merged into another idea. To comment or vote on this idea, please visit RENXT-I-128 Make attachments added in NXT web view show up in database view.
Right now some of our team uses NXT and others uses Database view. The issue is when someone attached documents on the NXT side the people that only uses the database side cannot see that there is an attachment on the donors record.
This is crazy that the data doesn't go both ways. Our DO's add things on the webview side, then get frustrated when they don't see them in Database view. This means I will be the one who adds media until this is resolved.
Yes! I am glad I found out this is an issue only a month after going live. It is ridiculous that this functionality doesn't exist already! Why would ANYONE use the web attachments then? Blackbaud should also make it clear that this isn't syncing at the moment.