I'm feeling a bit stymied at the usability of certain aspects of Lists when it comes to identifying the constituent or relationship person: we have a lot of donors who are only known by their middle name and for whom we don't have a first name, only an initial. Usually because we only know them as "Jacob Schmidt" and their credit cards and checks have, at best, "J. Jacob Schmidt".

The name that appears for this fictional person is just "J. Schmidt". Especially when we have newer staff members who don't know Jacob uses their middle name, there is confusion about whether this is the right person. The address block helps, but isn't always as useful as you might think - if J. Jacob Schmidt, Sr., and J. Jacob Schmidt, Jr., are both listed with their family business as their primary address, there's not much to indicate which "J. Schmidt" we're concerned with. Or, if we turned off the address block for the Actions list, the Action summary only shows the "J. Schmidt", too.

My organization uses the "Preferred Name" field heavily and have configured our addressee tables to use it. Why can't we set a preference in NXT Web View to use one of those configured styles, or just to use the full name?

There's another Idea that wants to include a title in the constituent summary, which would also help a lot, but I'd rather have a more complete configuration option so that we can have one name for the top of the record, another name for Action/Opportunity/Gift summaries, and another for the constituent summary, to match the way these are being used.