Your users need access to the list of "unusable" or "suppressed" emails that have bounced too many times from the email marketing client. These individuals are no longer receiving mass emails, but there's nowhere to get a list of who they are, short of reconciling each mass email's query List with the "Recipients" list, which is cumbersome.

Access to suppressed/unusable/too many bounces email addresses is a common feature in mass email clients and should be available in RENXT as well.

I just spent more than a month with RE Support trying to figure out why a group of my constituents were not sent a mission critical mass email when they had preferred email addresses and were properly appearing in the List. They had not unsubscribed, etc. One support person looked to see if they were on the blacklist, etc. It was a wild goose chase.

Turns out they had just bounced too many times, and were now coded "unusable" by the email client, but that information isn't available to your users, so it just looks like a bug. It wasted hours of our agency's time and your staff time. This feature would be fantastic to add!