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Review Donor Portal profile changes before they go live
The ability to approve any profile changes users make in the donor portal is crucial. We cannot use it until this is added - changes going live directly into the DB cause way too may issues with data integrity.0
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Add Membership tile in Portal
It would be useful to allow Members to sign up themselves, renew when prompted via email, etc. And also to link any resources they are allowed as members0
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Pledge Payment in Donor Portal
There is currently no way to process pledge payments via credit card or ACH that isn't a manual lift. This portal seems to be the perfect solution. Can we add "pay my pledge" on the portal?2 Planned
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Portal in NXT exclude non-gift transactions
In order to use the portal we need to be able to filter out non-gift funds. IE if they sign up for an event we don't want that to show in their giving history or their total lifetime giving. Those are not donations but rather transactions. Or it w...1 Reviewed: Voting Open
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Allow Fee Covered Gifts to be Edited in the Donor Portal
When donors make an online gift and choose to cover processing fees (Donor Cover or Complete Cover), they are currently unable to edit their gift amount or payment details in the Donor Portal. Donors should be able to self‑manage these gifts in th...0
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Allow us to change external-facing fund names on annual statements and in the portal
We need our funds to be labeled a certain way for internal tracking purposes, but seeing those names would be confusing for donors. It would be great if Blackbaud would allow us to change the fund names that donors see on the annual statement and ...2 Reviewed: Voting Open
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Option to remove button to delete my record on portal
We don't want portal users to have option to remove their record4 Reviewed: Voting Open
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Allow messages for portal invite to be customized.
It would be very useful to be able to edit the message sent to constituents who are invited to use the portal. This would allow us to use this portal to easily complete board member onboarding with ease.4 Planned
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Custom Section on Portal
Ability to publish custom updates in the donor portal (news, announcements, and impact highlights).1
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Notification & ability to review donor changes made in Portal to gifts
We need to be notified of and have the ability to review changes donors make to their gifts in the donor portal. Example- we have donors putting a hold on their recurring gifts and we don't know about it until it tries to process.6 Reviewed: Voting Open